Ardyss values customers’ confidence. We do not offer refunds but we offer a 5-day, exchange policy on all non-discontinued items. You have 5 days to return unworn merchandise, with all tags still attached, and in their original packaging and request an exchange for a size that better fits your figure. Garments are Changed Only Once: Garments will only be exchanged one time due to the intimate nature of garments. It is your responsibility to make sure your second measurement is accurate as this will be a final sale. If you want to exchange a garment for another size or color there will be a $5.00 USD exchange charge plus shipping and handling.
All items to be returned are subject to quality approval from our warehouse. Most of our items are returnable, except for discontinued items, worn products, products with adhesives, and hosiery products whose packaging has been tampered with, or destroyed.
Return items for exchange must satisfy the following conditions:
Items you wish to return to us must be confirmed by email to: